Legal notice

Legal Notice

Last Updated: September 12, 2026

Website Information

This website and online store are operated under the name Luban Jewellery.

Store Name: Luban Jewellery
Location: Muscat, Oman
Email: habibalrahbi.beah@gmail.com

For customer support, legal inquiries, order-related questions, returns, refunds, or other concerns, please contact us using the email address above.

Products and Orders

We make reasonable efforts to ensure that all product information, descriptions, images, prices, and availability displayed on our website are accurate.

However, product images are for illustrative purposes, and the actual appearance, color, size, or details of a product may vary slightly due to manufacturing, lighting, photography, materials, or differences in screen and device settings.

We reserve the right to correct any errors, inaccuracies, or omissions relating to product information, pricing, availability, or descriptions, subject to applicable law.

Returns and Refunds

Our Return and Refund Policy is available separately on our website.

We generally do not accept returns or provide refunds for change-of-mind purchases.

Refunds may be provided for items that are confirmed to be defective, damaged upon arrival, or incorrect.

Where a return is required, the item must be returned to us before a refund is processed.

No refund will be issued if the required item is not returned, except where otherwise required by applicable law.

Returned items must be the same items originally purchased and must include all applicable original parts, accessories, packaging, tags, and included materials.

Items returned with missing parts, additional damage, scratches, broken components, or signs of misuse may not be eligible for a refund.

European Union Consumers

Customers located in the European Union may have mandatory consumer rights under applicable European Union and national consumer protection laws.

Where applicable, EU consumers may have a legal right to withdraw from certain online purchases within 14 days of receiving their order, without providing a reason.

Nothing in this Legal Notice or any of our store policies is intended to exclude, restrict, or limit any mandatory consumer rights that cannot legally be excluded.

Where a valid withdrawal or return right applies, customers must follow the applicable return instructions and legal requirements.

Intellectual Property

All content available on this website, including but not limited to the Luban Jewellery name, branding, logos, text, product descriptions, graphics, images, website design, and other materials, is owned by or used with permission by Luban Jewellery.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission from the relevant rights holder, except where permitted by applicable law.

Third-Party Services

Our website may use third-party services, including payment providers, shipping companies, technology providers, and the Shopify platform.

Certain services may be subject to the terms, conditions, and privacy policies of the relevant third-party providers.

Limitation of Liability

To the maximum extent permitted by applicable law, Luban Jewellery shall not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or the purchase of products from our store.

Nothing in this Legal Notice limits or excludes liability where such limitation or exclusion is prohibited by applicable law.